Energy Customer Service
Our committed teams are working tirelessly to bring power back to affected areas throughout Georgia. With over 20,000 skilled professionals on the ground, we’re focused on restoring energy services swiftly and efficiently, with your safety and comfort as our top priorities.
Around 200,000 customers remain without power as our crews focus on restoring energy in the most critical and severely affected areas. We’re working diligently to ensure power is returned to every home and business as quickly and safely as possible.
Power has been successfully restored to over 1.14 million customers—about 85% of those affected. Our teams remain dedicated to fully restoring energy services to every customer as swiftly as possible..
We truly appreciate your patience as our teams continue working hard to restore energy services. For the latest restoration timelines across Georgia, please check the real-time updates on our Outage Map.
Our primary focus remains on restoring power to critical areas, such as emergency facilities and densely populated regions. In cities like Augusta, Savannah, and Macon, we’re tackling major obstacles—including blocked roads and damaged infrastructure—to ensure a fast and efficient recovery.
To qualify for rebates, upgrade to approved energy-efficient appliances and submit your rebate form online after installation for review and approval.
For a list of eligible appliance models and a step-by-step guide on how to claim your rebate, visit our Rebate Program Page. Make the switch today and start saving!
Flexible Payment Plans
Select from a range of options, including discounted rates and installment plans, to better manage your energy bills.
Detailed Billing Insights
Gain a clear understanding of your bill and discover practical tips to reduce energy costs.
Convenient Payment Locations
Find nearby authorized centers for easy and secure in-person payments.
Energy Assistance Programs
Learn about support programs available to help with your electricity expenses.
Online Account Access
Create an online account to simplify billing, monitor energy usage, and access helpful energy-saving tools.
Real-Time Monitoring
Track your energy usage in real-time and pinpoint peak consumption times to make smarter energy choices.
Understand Your Patterns
Discover the reasons behind energy spikes and explore effective strategies to manage your usage more efficiently.
Smart Energy-Saving Tips
Implement simple, practical tips to lower your consumption and reduce your monthly bills.
Take charge of your energy habits today—save more and spend less!
Report and Track Outages
Quickly report power outages and monitor real-time restoration updates using our online tools.
Address Outdoor Lighting Issues
Easily report malfunctioning outdoor lights in your area for fast and efficient repairs.
Understand the Restoration Process
Learn how our systematic approach helps restore power swiftly and safely across Georgia.
Outage Preparedness Tips
Get informed about common outage causes, prevention strategies, and how to stay prepared during disruptions.
We are dedicated to delivering reliable and affordable energy to all Georgians, both now and in the future. Stay updated on upcoming energy projects, advancements, and innovations shaping the energy landscape in our state. Together, we’re building a brighter and more sustainable future.
Whether you’re looking for budget-friendly installment plans or energy-saving payment options, we offer a range of billing choices designed to fit your lifestyle and financial needs.
Maximize your savings with our exclusive Georgia energy efficiency programs. Enjoy special discounts and rebates when you upgrade to energy-efficient appliances and equipment—helping you save money while reducing energy use.
Manage your energy costs with ease through our flexible billing solutions. Choose from a variety of convenient payment plans—such as installment options and budget-friendly packages—designed to fit your financial needs. Take control of your Georgia energy expenses today!
Georgia Power delivers a variety of services tailored to suit the energy needs of both individuals and businesses. Whether you’re trying to save on electricity or transition to sustainable energy, there’s a solution for everyone.
Homeowners enjoy multiple benefits and tools to control energy use and save money:
Energy Efficiency Programs
Upgrade your home with energy-efficient appliances and systems. Georgia Power offers rebates and incentives for improvements like insulation, smart thermostats, and weatherproofing.
Solar Power Options
Take advantage of the sun’s power with solar panel installations or join solar energy purchase programs offered by Georgia Power.
Time-of-Use Rate Plans
Shift your energy usage to off-peak hours and save with special rate plans designed for smart scheduling.
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This website is not the official site of Georgia Power, Entergy, Ambit Energy, Duke Energy, Direct Energy, or any other energy service provider. It is the official website of payenergybill.us, a marketing partner.All logos and images featured on this website are the exclusive property of their respective owners and are protected under applicable copyright and trademark laws. energexespower.com does not claim ownership of these materials; they are used strictly for informational and representational purposes only.We may send informational updates to the mobile number or email address provided by users. The content presented on this site is for informational purposes only and does not constitute an offer to provide or guarantee any service. Prices listed are subject to change without prior notice, and availability of any services or properties cannot be guaranteed.The use of any third-party trademarks on this site does not indicate any endorsement or affiliation between those trademark holders and energexespower.com
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